Privacy Policy

Welcome to GPharms ("GPharms," "we," "our," or "us"). We are committed to protecting the privacy and security of the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, software, and related services.

By accessing or using GPharms, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

When you register for GPharms or use our services, we may collect:

• Pharmacy or business name
• Business address
• Contact person's name
• Email address
• Phone number

Pharmacy & Operational Data

As part of providing our pharmacy management services, you may store information including:

• Inventory and product records
• Prescriptions and patient records
• Sales and transaction records
• Purchase and supplier records
• Staff accounts and role assignments
• Uploaded documents
• Reports and analytics

All pharmacy and customer data entered into GPharms remains the property of your organization.

Automatically Collected Information

We may automatically collect technical data such as:

• IP address
• Browser type
• Device information
• Login activity and session information

2. How We Use Your Information

We use your information to:

• Create and manage your pharmacy account.
• Deliver pharmacy management services.
• Process subscriptions and payments.
• Provide customer support.
• Improve platform performance and user experience.
• Monitor security and system integrity.
• Send important service updates and notifications.
• Comply with applicable legal and regulatory requirements.

3. Multi-Tenant Data Isolation

GPharms is a secure multi-tenant cloud platform.

Every pharmacy operates within its own isolated workspace. Your pharmacy's data is completely separated from every other pharmacy's data and cannot be accessed by other customers.

4. Data Ownership

You retain ownership of all data entered into GPharms.

GPharms does not claim ownership of your pharmacy records, inventory data, customer records, sales records, financial information, or uploaded documents.

5. Data Security

We implement reasonable, industry-standard security measures to protect your information, including:

• Encrypted connections (SSL/TLS)
• Password hashing
• Role-based access control
• Secure database infrastructure

While we strive to protect your information, no system can guarantee absolute security, and you acknowledge the inherent risks associated with using internet-based services.

6. User Responsibilities

You are responsible for:

• Keeping your login credentials secure.
• Restricting unauthorized access to your account.
• Maintaining accurate pharmacy and staff information.
• Keeping backup copies of important business records where appropriate.

7. Sharing Your Information

We do not sell your information.

We may share information only with trusted service providers who assist us with hosting, payment processing, and support; with legal authorities when required by law; or in connection with a business transfer.

8. Data Retention & Account Suspension

We retain your information while your account remains active, and as necessary to provide our services and comply with legal obligations.

If your subscription expires, your account may be suspended until it is renewed. In line with our Terms and Conditions, suspended accounts may be permanently deleted if the subscription remains inactive for sixty (60) consecutive days after suspension.

Customers are encouraged to maintain regular backups of their information before any prolonged period of inactivity.

9. Your Rights

Depending on applicable laws, you may have the right to access, correct, or request deletion of your information by contacting our support team.

10. Third-Party Services

Our website and platform may contain links to third-party services or integrate with external applications.

GPharms is not responsible for the privacy practices or content of third-party websites or services.

11. Children's Privacy

GPharms is designed for businesses and organizations and is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will become effective immediately upon publication.

Your continued use of GPharms after any updates constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

Effective date: July 2026 · Last updated: July 2026 · © 2026 GPharms. All Rights Reserved.